Version: 1.0
Published: 3 August 2026
Last Updated: 3 August 2026
Understanding the DM365 Platform
DM365 is a business growth platform developed and managed by Red Knight Solutions. It combines our consultancy, implementation, training and customer success services with carefully selected technology partners. Some services are visible to customers, while others operate behind the scenes as part of the overall DM365 platform.
| Partner | Role | Contribution |
| Red Knight Solutions | Platform owner | Consultancy, implementation, automation, AI integration, customer success and strategic guidance. |
| GoHighLevel | Core platform | Enterprise CRM, marketing automation and business platform underpinning DM365. |
| Extendly | Support partner | Provides specialist technical support on behalf of Red Knight Solutions. Support levels vary by DM365 package. |
| Microsoft | Productivity | Email and collaboration where integrated. |
| Stripe | Payments | Secure payment processing. |
| Twilio | Messaging | SMS delivery where enabled. |
| Meta | Messaging | WhatsApp Business services where configured. |
| Analytics | Analytics, Search Console and related services. | |
| WordPress | Website | Website platform used where appropriate. |
Platform Evolution
DM365 is built on GoHighLevel, which is continually enhanced through new features, security updates and performance improvements. Red Knight Solutions monitors significant platform changes and makes reasonable efforts to minimise customer impact. As third-party technologies evolve, automations, integrations or workflows may occasionally require review or updating.
Our Commitment
We continually review the technologies that underpin DM365 to ensure they continue to meet our standards for security, reliability and customer value. Where appropriate, we will recommend enhancements and best practice to help customers benefit from new capabilities.
Provider Policies
Some DM365 features are governed by the policies of our technology partners. This page will become the central location for links to those provider policies as the Trust Centre develops.
Questions
Contact Red Knight Solutions at hello@dm365.online if you have questions about the technologies used within DM365.
Related Policies
Privacy Policy
Website Terms of Use
Acceptable Use Policy
AI & Automation Policy
Customer Success & Support
DM365 Platform Terms & Conditions
Cookie Policy (future)
DM365 Shared Responsibility Model (future)